Case Studies
Challenge Severely affected by economic recession, UK market contracting by half. Solution Revenue, profitability & performance analysis across key trade segments, market segment priority model. Revised core marketing strategy and expanded market share without increasing marketing expenditure | |
Challenge Service delivery following change in circumstances & economic climate Solution Post Investment Improvement Plan that included re-organisation of Departments Customer experience improved with enhanced decision making, cost reduction and improved margin | |
Challenge Deliver proven service capability and affordability combined with innovative solution Solution Enhanced accessibility and transformational change providing fit for 21st Century facilities 25 year contract and £60m whole life value. | |
Challenge Re-tendering for existing contract in current competitive economic climate Solution Re-priced existing services and wider scope of services Contract Won |